At Ziertech Smart Solutions, we respect your privacy and are committed to protecting the personal data you share with us. This policy describes how we collect, use, and protect your information.
1. Data Controller
The entity responsible for processing the data collected on this website is:
- Identity: Ziertech Smart Solutions (hereinafter, "Ziertech")
- Address: C. de José MarÃa Lacarra de Miguel, 40, 50008 Zaragoza, Spain
- Email: hola@ziertech.com
2. Purpose of Data Processing
The personal data you provide us through contact forms or emails will be used for the following purposes:
- To address and manage the requests for information, doubts, or queries you raise.
- To manage the commercial relationship if you decide to contract our AI-Native integration services.
- To send commercial communications about our services, updates, or relevant news, provided you have given us your express consent.
3. Legitimation
The legal basis for the processing of your data is the consent you grant us by checking the acceptance box and submitting the contact form, as well as the execution of a contract or pre-contractual measures if you request our commercial services.
4. Data Retention
Your data will be kept for the time strictly necessary to fulfill the purposes for which they were collected or until you revoke your consent, without prejudice to the retention periods required by current legislation (for example, tax or commercial regulations).
5. Communication of Data to Third Parties
Ziertech will not transfer or sell your data to third parties. We will only share your information when there is a legal obligation or when it is strictly necessary for the provision of the service through providers acting as data processors (for example, web hosting providers or cloud services), with whom we maintain corresponding confidentiality and data protection contracts.
6. Your Rights
As a user, data protection regulations (GDPR) grant you the following rights regarding your information:
- Access: Consult what personal data we have about you.
- Rectification: Modify incomplete or inaccurate data.
- Erasure (Right to be forgotten): Request the deletion of your data when it is no longer necessary.
- Opposition: Request that we do not process your data for certain purposes.
- Limitation: Request the suspension of the processing of your data in certain cases.
- Portability: Receive your data in a structured format and transfer it to another controller.
To exercise these rights, you can send an email to hola@ziertech.com attaching a copy of your ID or equivalent document to verify your identity.
7. Data Security
We have implemented the necessary technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.